1. Agreement
By downloading, accessing, or using CRC Greenlight (“App”), you agree to these Terms of Use (“Terms”) and our Privacy Policy. If you do not agree, do not use the App.
If you use the App on behalf of a business, you represent that you have authority to bind that business, and “you” includes that business.
2. Who we are
The App is provided by CRC for Australia or New Zealand depending on the regional build you install:
- New Zealand — CRC Industries New Zealand, 10 Highbrook Drive, East Tamaki, Auckland 2013
- Australia — CRC Industries Australia, 9 Gladstone Road, Castle Hill NSW 2154
“CRC”, “we”, “us” and “our” mean the relevant regional CRC entity and, where applicable, its related companies supporting the App.
3. Eligibility and accounts
- The App is intended for business and workplace users involved with CRC food-grade and related products.
- You must be at least 16 years old (or older if required where you live). The App does not independently verify age at registration; by using the App you confirm you meet this requirement.
- You must provide accurate registration details and keep your password confidential. You are responsible for activity under your account.
- You may update certain profile fields in the App. Email changes should be requested via CRC customer service.
- You may delete your account from within the App (More → Delete account). Deletion is described further in the Privacy Policy.
4. Licence to use the app
Subject to these Terms, CRC grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, solely for lawful internal business purposes related to CRC products.
You must not:
- copy, modify, distribute, sell, or lease any part of the App;
- reverse engineer or attempt to extract source code except to the extent this restriction is prohibited by law;
- remove proprietary notices, or use CRC branding except as incidental to normal App use; or
- use the App to build a competing catalogue or scrape content at scale.
App Store / Google Play terms also apply to your download and use of the App from those stores.
5. Acceptable use
You agree not to:
- misuse the App or interfere with its operation or security;
- attempt unauthorised access to accounts, systems, or data;
- use the App for unlawful, fraudulent, or harmful purposes;
- upload malware or attempt to disrupt servers, APIs, or other users; or
- share login credentials in a way that compromises account security (except as reasonably required within your organisation and permitted by CRC).
6. Product information and content
The App provides catalogue information, specifications, certifications, resources, and related materials about CRC products. Content is for general information and professional reference. It may be updated, delayed, incomplete, or contain errors.
Always follow the product label, safety data sheets (SDS/MSDS), local regulations, and CRC’s current published guidance for storage, handling, and use. If information in the App conflicts with an official label or SDS, the label/SDS prevails.
Favourites, offline caches, and downloaded PDFs are convenience features and may not reflect the latest published information until the App syncs.
7. Notifications and communications
If you enable push notifications, CRC may send service, product, or related business messages. You can disable notifications in device settings. Transactional emails (for example password reset) may still be sent as needed to operate your account.
8. Intellectual property
The App, its design, software, catalogue content, trademarks, and logos are owned by CRC or its licensors. Except for the limited licence above, no rights are granted. CRC, Greenlight, and related marks are trademarks of CRC or its group companies.
9. Third-party services and stores
The App relies on third-party infrastructure (for example cloud hosting, push delivery, and app stores). Those services have their own terms. Apple Inc., Google LLC, and their affiliates are not parties to these Terms and have no obligation to provide maintenance or support for the App under these Terms, except as required by applicable store rules.
Links or references to third-party sites or documents are for convenience only. CRC is not responsible for third-party content.
10. Disclaimer
To the maximum extent permitted by law, the App and all content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law, the New Zealand Consumer Guarantees Act 1993 (where it applies), or other laws that cannot be excluded. Where those laws apply and CRC is entitled to limit its liability, CRC’s liability is limited (at CRC’s option) to resupplying the services or paying the cost of resupply.
If you acquire the App for business purposes in New Zealand, you agree that the Consumer Guarantees Act 1993 does not apply to the extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, CRC and its related companies will not be liable for any indirect, incidental, special, consequential, or pure economic loss, loss of profits, revenue, data, or goodwill, arising out of or in connection with the App or these Terms, whether in contract, tort (including negligence), statute, or otherwise.
To the maximum extent permitted by law, CRC’s aggregate liability arising out of or in connection with the App or these Terms is limited to NZD 100 (or the equivalent in local currency) or the amount you paid CRC (if any) specifically for App access in the 12 months before the claim, whichever is greater.
The limitations above do not apply to liability that cannot be limited or excluded by law, including liability for fraud or death/personal injury caused by negligence where such exclusion is prohibited.
12. Suspension and termination
You may stop using the App at any time and may delete your account in the App. CRC may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the App. On termination, your licence ends and you must cease using the App. Sections that by nature should survive (including intellectual property, disclaimer, liability, and governing law) continue to apply.
13. Changes
We may update the App and these Terms from time to time. We will update the “Last updated” date and may notify you in the App or by other reasonable means. Continued use after changes take effect constitutes acceptance of the revised Terms, except where applicable law requires additional consent.
14. Governing law
- If you use the New Zealand app: these Terms are governed by the laws of New Zealand, and the courts of New Zealand have non-exclusive jurisdiction.
- If you use the Australia app: these Terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales (and the Commonwealth of Australia) have non-exclusive jurisdiction.
15. Contact
New Zealand: [email protected] · +64 9 272 2700
Australia: [email protected] · 1800 224 227
Privacy: [email protected] · Privacy Policy
This document is a draft for CRC Greenlight. It is not legal advice. Confirm entity names, governing law, liability wording, and Consumer Guarantees / ACL treatment with counsel before publication.